Better ROI on Client Surveys
There’s significant value in client surveys | May 12, 2009
Author: Leo MacLeod
Daily Journal of Commerce, “Building Business”
You’ve spent $10,000 on a survey of your clients with the hope that you’ll find some real value in what they have to say. But after reading the PowerPoint summary, you’re wondering if it was worth it. The survey only confirmed what you already knew intuitively Read the full article, http://www.djcoregon.com/articleDetail.htm/2009/05/12/Theres-significant-value-in-client-surveys-Outside-audits-can-help-firms-preserve-existing-relations