Archive for June, 2009

Better ROI on Client Surveys

Posted in Uncategorized on June 2nd, 2009 by Leo – Be the first to comment

There’s significant value in client surveys | May 12, 2009
Author: Leo MacLeod
Daily Journal of Commerce, “Building Business”

You’ve spent $10,000 on a survey of your clients with the hope that you’ll find some real value in what they have to say. But after reading the PowerPoint summary, you’re wondering if it was worth it. The survey only confirmed what you already knew intuitively  Read the full article, http://www.djcoregon.com/articleDetail.htm/2009/05/12/Theres-significant-value-in-client-surveys-Outside-audits-can-help-firms-preserve-existing-relations